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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the tradition of giving a neighbor your house key. It eliminates the need for physical keys or keypad codes and lets you manage who can go in your Alpharetta home and for how long. Discover more about how you can implement it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to retrieve your mail, take your dog out, or tend to your plants when you leave town. In the past, you would just supply them with a key to your home. There’s now a better way. Because of the innovative ADT Trusted Neighbor Feature, you no longer have to fret over lost keys or doors left unlocked. 

What you’ll need is an ADT home security system, a Google Nest video doorbell, a compatible smart lock, and the ADT+ app that allows everything to function in unison. Here’s how to set it up: 

  1. You assign access to a trusted individual, like a relative or neighbor, with the ADT+ app.
  2. Then, you set permissions. You can give neighbors timed access, letting them enter and exit during specific hours, or event-based admittance. To illustrate, if a box shows up, the system can unfasten the door to let your neighbor bring it inside once it verifies them.
  3. Once you’ve set up access, your Google Nest Doorbell camera employs familiar face detection to validate your neighbor when they approach the door.
  4. Your ADT system will pause the alarm and release the door lock when the individual is verified as a permitted guest.
  5. You are sent real-time updates as your neighbor comes and goes. The app also provides a detailed log. 
  6. After the trusted neighbor departs, your smart door lock secures independently to safeguard your home.

You may provide access for any person you wish, such as a housesitter, a maintenance worker, or a friend who arrives when you’re out. This tool is also helpful during emergencies, especially when you’re off site. For instance, if a water sensor trips, your system can provide event-driven access so an individual can enter and switch off the water. The handy app makes programming permissions easy. 

Make Your Alpharetta Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes life easier and your Alpharetta home smarter and more secure. This feature isn’t just for neighbors and guests, as you’ll enjoy the facial recognition and auto-unlock capability when you have your hands full of children or packages. Once you're inside, the door automatically fastens behind you.

Request Your ADT Home Security System In Alpharetta With Advanced Tools

Benefit from features like ADT Trusted Neighbor and smart surveillance with a modern home security system in Alpharetta from Secure24 Alarm Systems. A nationally known ADT dealer, we’re pleased to bring you the latest technology from the leader in home security. Dial (678) 251-9195 today to design your package. Our knowledgeable team can answer whatever questions you have about ADT+, Google Nest cameras, and how to get everything working in unison.